# Firmware

You'll know it's time to upgrade firmware because you'll receive a notification when you open Launcher and connect your EMOTIV device. Learn how to [upgrade firmware on your EPOC X](https://emotiv.gitbook.io/updating-firmware-1/epoc-x).

![](/files/-M50yN_7eqhlQ1_2rDTH)

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If your headset’s power LED is flashing slowly, it has gone into bootloader mode. When this happens it is doing a firmware update or it is indicating that it requires a firmware update.  

If this happens, please contact the [EMOTIV Support](https://www.emotiv.com/contact-support/) team<br>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://emotiv.gitbook.io/epoc-x-user-manual/support/firmware.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.