Offline support

Once the app authenticates with the Cortex successfully, it can use the Cortex token to stay offline while working with Cortex for a period of time (see soft limit, hard limit below).

Here is the recommended flow to work offline with Cortex:

Step 1: Follow this API flow to get Cortex token the first time. This flow requires the Internet connection. A Cortex token will be available for 48 hours.

Step 2: When the Cortex token is expired, call generateNewToken API to generate another token. This API doesn't require the Internet connection.

Step 3: Check soft limit, hard limit of the current license via getLicenseInfo API and warn the users to be online.

In the license information, there are 2 fields "softLimitTime" and "hardLimitTime".

softLimitTime

This is the reasonable time to warn users that the app will not be able to use offline soon. The app can still work offline until hardLimitTime.

hardLimitTime

This is the time that the app will be no longer to use offline. The app must call authorize API with the Internet connection to be able to continue working with Cortex.

The softLimitTime will be at least 1 month later from the time the app calls authorize API. The hardLimitTime is 7 days after softLimitTime.