To ensure you have the latest firmware for your Extender device, you can perform a firmware update at any time.
To update your device's firmware:
Install and open EMOTIV App on your PC or laptop
Connect your Extender via USB to your computer. Please ensure it is powered on (green light on) and the microSD card is removed.
Click on the icon on the connected device panel on EMOTIV App to reveal options list
Select “Update firmware” from the drop down menu
Wait for the update to finish and success message to appear at the bottom of the app screen
Hold down the power button for 3s until the green light turns off.
Press the button again to turn back on your Extender and confirm that the clock is up to date.
Details on updating your headset's firmware to ensure it is compatible with the latest Extender firmware can be found here.
Extender has a real-time clock which it uses to timestamp a recording. Before you get started recording files it is a good idea to update the RTC by syncing it to your computer using our service application, EMOTIV App. If you carry out a hardware reset or the device is left unused for a while we recommend syncing the clock again. For more information about using Cortex, visit the Cortex user manual .
To sync your real-time clock:
and open EMOTIV App on your PC or laptop
Connect your Extender via USB to your computer. Please ensure it is powered on (green light on) and the microSD card is removed.
Click on the icon on the connected device panel on Cortex to reveal options list
Select “Sync clock” from the drop down menu
Wait for the sync to finish and success message to appear at the bottom of the app screen
Hold down the power button for 3s until the green light turns off.
Press the button again to turn back on your Extender and confirm that the clock is up to date.
Note: if you do not see time clock information, please update Extender firmware.
To record data to your Extender, you need to purchase, install and format a microSD card. The SD card must be between 4-32GB and formatted with FAT32.
Note: SD card not included with Extender.
Below are the instructions for formatting the SD card on Windows and Mac.
Power on Extender, insert the card into Extender and plug Extender into your PC.
Right click on Extender driver and select format.
Specify as FAT32 and press "Start" to format.
Your drive should now be ready for recording.
Power on Extender, insert the card into Extender and plug Extender into your Mac
Press command + space and type "disk utility". Open the Disk Utility setting window.
Partition or erase the disk and select the partition format as MS-DOS (FAT)
Press ERASE
Your disk should now be ready for use in Extender.
Before you start taking recordings with the Extender you want to ensure it is fully charged, running the latest firmware and the clock is updated. If you plan to record to a microSD card then you need to ensure the SD card is formatted as FAT32.
Instructions to do so are in the following pages.
